Your custom item(s) purchased on can be exchanged within 21 days of purchase if you feel your size is incorrect or you wish to exchange it for another item of equal value.

For health and safety reasons, ALL CUSTOM MADE MASKS ARE FINAL SALE AND CAN’T BE EXCHANGED.  All swimwear items and markdown sale items are FINAL SALE.

Items purchased on are all made-to-order items; AGAIN, please allow 7-14 days AFTER purchase has been made for your item to be created and shipped.

All made-to-order items take time to create, unfortunately, does not offer expedited shipping.  Your package will be shipped via USPS, using priority shipping.  Due to the current climate–covid-19, shipping may be delayed.  Once you are emailed a tracking number via Paypal, please allow 24-48 hours for tracking info to update. TRACKING INFORMATION MAY NOT BE ACCURATE VIA USPS, BUT REST ASSURED YOUR PACKAGE WILL BE DELIVERED.  Once package has been shipped and item(s) are en route, is not responsible for any postal discrepencies, lost or stolen packages.  You are able to file a claim via USPS in the event your package is lost or stolen and they will be responsible for the refund on your items.

Any further questions or concerns you may have prior to ordering on, please do not hesitate to contact us!